This pathway includes the following courses:
- A Balancing act
- Approaching new customers
- Brand and reputation
- Email etiquette
- Handling complaints
- Know your customer
- Maintaining existing customers
- Telephone manner
- Understanding brand and reputation
- A Positive Perspective
- Communicating with Respect
12 months access to All Pathways £120 + VAT.
6 month access to an Individual Pathway £80 + VAT.
Our online Coronavirus awareness and home working training coursed is designed to help educate on infection avoidance and remote working best practices.
ALL Pathways - 12 months access
£120 + VAT
Customer Service Pathway - 6 months access
(5 Guided Learning Hours)
£80 + VAT