Designed for business professionals who are expected to perform effectively in a highly demanding environment, this one-day workshop will help delegates understand how they can develop a resilient attitude to a range of business scenarios that may in the past have created a high degree of anxiety.
A dictionary will tell you that negotiation is a strategic discussion between two or more parties that resolves an issue in a way that each party finds acceptable. This programme will equip you with the skills to maximize your chances of a successful outcome. This is a crucial skill not just for sales, but for people in management, customer service, client relations and any area where we have to deal with people.
The ILM 3 Leadership and Management programme is aimed at those who are new into management as well as those who have the experience in their management role but have never undertaken any formal development. It is designed to share skills and knowledge, which if adopted, will make life in the management role an easier experience. The learning is extremely practical, relevant and real, and can be applied back in the team and workplace immediately.
One of the most important skill sets to develop in business is being able to deal confidently with a difficult situation or person. Using and building on our resilience skills to develop an assertive and positive mindset, we will explore how our behaviour can be used to meet yours and other’s needs effectively.
We will challenge traditional perceptions of ‘difficult people’, increase confidence in handling difficult situations and look at practical solutions to conflict scenarios. Not only will we improve our ability to handle these situations, we will examine our own impact and learn how to prevent them from happening in the first place!
A rainmaker is an insightful and creative person who brings new business, thinking and change, as if by magic.
Leadership, change, growth, improvement – key buzzwords in business, but what are they and how do you achieve successful and sustainable business growth? Our Rainmaker Programme is designed for experienced managers who wish to step up their leadership capability to deliver improvement in themselves, their area of responsibility and their business. The learning gained has been proven to offer immediate impact and results together with an insightful journey into yourself, and your impact and ability to lead others and your business/area.
The programme is delivered in a practical framework over a 6-month period, which will allow you to reflect and apply the learning. You will have an expert tutor and be involved in active learning together with other delegates from a range of sectors, all of whom will occupy leadership positions.
"I've trained them, they know how to do it so that should be fine." Coaching takes the employee from learning how, to performing to the best of their ability. Come and learn how you can draw out the huge potential in your people.