It is well known that customers tend not to buy solely on price, but on the experience they have. Offering a world class customer service will give you a competitive advantage as well as the longevity and repeat business.
This programme is aimed at those actively in roles dealing with customers who wish to increase sales opportunities by improving their customer service skills.
2 Day programme held over 4 half days
09:00 - 12:30
Held virtually via zoom
£395 + VAT