Assertiveness course

Assertiveness and Dealing with Difficult People

Programme Overview

Using and building on our resilience skills to develop an assertive mindset, we will explore how assertive behaviour can be used to meet yours and other’s needs effectively. We will challenge traditional perceptions of ‘difficult people’ and look at practical solutions to conflict scenarios.

Benefits of attending this workshop

  • Become more confident in your communication style
  • Develop trust and foster stronger relationships
  • Become a more effective people manager
  • Understand yourself and others
  • Be able to resolve conflict more effectively
  • Increased ability to cope with challenging situations
  • Enhance wellbeing at work


Course Details

Duration: 1 day

Dates available: 5th February 2020 and 22nd April 2020

Timing: 9:00am - 4:30pm

Venue: Suites 3-5, Wensum Mount Business Centre, Low Road, Norwich, NR6 5AQ

Cost: £195.00 + VAT (RRP £249.00)

To book your place or find out more, Contact Us

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