Cross Functional Working

It is argued that many of the recent high profile failed businesses – MFI and Woolworths as an example, failed not due to market conditions but because other companies (especially in Woolworths case) had mirrored their products and services. These businesses are doing extremely well. The reason for these businesses failing was due to poor communication between internal departments and board members.

What all these companies have and many others have in common is the lack of cross functional working within their business.

We have seen companies as small as 20 staff which have failed, not due to pricing, competition, the bank or any other reason which is more commonly given but due to a lack of communication between two very small departments, which in turn has caused that company to lose customers and go out of business.

Turning Factor is today finding, especially with larger organisations, that major savings can be achieved without reducing headcount or overheads by just having the correct training and communication between departments.

It is often the case that purchasing procures a product which on the surface saves money only to find that the product is not fit for purpose and causes a cost of either increase breakdowns or poor efficiency in another. Where the Sales department may take an order from a large client only to find that the client has neither the machinery nor capacity to meet the need.

Turning Factor launched a new Cross Functional Working programme, solely addressing these issues within organisations and businesses